Hi and thanks for trying to help.
I updated the firmware right out of the box first thing, all went well, I then did a factory reset to get the factory presets back, all went well. I did use the HX Stomp going through some of the factory presets testing them out and all was fine. I did go to the global settings and turned off the TAP light button (I hate the constant button flashing), I turned the stomp off to eat dinner and when I got back and turned it back on that's when it would not load past the startup screen. I'm using the line-6 power supply that came in the box.
Yes, I have used the right page button and power on switch to force it into Update Mode, that's the only way I can now.
I'm using a Windows 11 laptop computer, 32G of RAM, and a I-9 Ultra chip. I have turned off just about anything that I could think of during the update that I could think of including my anti-spyware program. I have used 4 different USB ports with 2 different cables as well.
After the firmware update I always get a screen that says the update was successful but, on the auto, restart the stomp will not load past the start-up screen.
I've been trying to upload the picture that shows the correct firmware build that I'm updating to but it's not showing. It was a JPG, so I changed to a JPEG, hope it works this time. I never posted a picture in here before so I'm sure that's on my end.
Thanks
Dave