mlcapps
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If you click on the knob to get into the menu that shows you the list of setlists and presets, does it respond quickly when scrolling through those lists? I'm sorry, I just saw this response. Sometimes it responds quickly and then there are times when it doesn't. Sometimes it just seems like it won't move at all and then it takes off. It's really inconsistent.
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I opened a ticket. Thank you so much for your response!
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I just bought a new Helix. I notice that when I use the foot switches to change sounds it seems very responsive. When I use the preset knob to scroll through, sometimes it hangs and doesn't do anything. Of course when I turn it again it works. It looks like it is either a problem with the knob or something internal. I'm using the latest firmware. Any ideas?