ELGrossJr

Hi! I am all signed up and updated with every thing but when I try to go to tone library or Guitarport online I get the message 'Error Communications with Server.' It wants me to check my internet which is working and the usb connections. The computer sees the device when I plug it in. How do I solve this? I can get to line6 to update software. The board communicates with my computer. So I need to get to tone library or GUITARPORT ONLINE. Thanks,