Playingwitheart

My Helix LT upgrade to 3.5 firmware was successful. It’s the other half that I’m not getting. I’ve lost my editor and have a non working processor. I paid a grand for the Helix and holding down the middle bottom 2 buttons doesn’t do crap. I major pissed because you guys at Line6 haven’t giving me any support. I’ve even offered to box it up and send it to you to get it working again. Please just tell me where to send it or get me a mechanic on the phone or email me. Thank you!

I have an Helix Lt which I’ve done 2 upgrades firmware 3.0 & 3.1 and as I see my fellow Helix owners on You Tube they have 12-string acoustic and poly capo. Mine doesn’t have that. Is there another way to get these or should’ve I received them? driskel@me.com