Hi guys, I also had the same problem and tried everything that I could do. Came to this forum , solutions were pretty much that I had already tried myself. I was just about to give up but then it hit me up.
Ok, GUYS THIS ACTUALLY WORKS :-
1. Switch off your WIFI/Internet
2. Open your DAW
3. Insert(open) Helix Native Plugin. The Helix GUI will appear saying can't access the server.
4. That's when you turn on your internet.
5. And enter your details and it will be up and running.
Cheers,
Chet,
Melbourne, Australia