Iofhealing

Thank you so much PierM. I know that I speak for our entire organization and the people who we serve (program participants) when I say what a heart felt thank you that you deserve for giving us all of the time and advice that you have given us on this forum!! And we will take your advice. Thank you Thank you Thank you!!!!! You're the best!!!!

I was wondering if you could answer a question of mine. You suggested to keep the transmitters in their stations until it's time for them to be played. By stations, do you mean their receivers? And the tech support person at Line 6 suggested that we dock each transmitter separately/one-by-one keeping the transmitter in for 30 seconds after choosing a channel for it. Are you suggesting that we keep all of the transmitters in their receivers at the same time? This would contradict what the tech had instructed us to do. Wouldn't it? I don't mean to insult you at all. It's just that it appears that you both may have given me contradictory advice. is the tech right to do each transmitter one-by-one? I would think they know what they are talking about since they are the direct source in this situation. Your thoughts?

I thank you for your advice so much. We are trying to help people who deserve out systems to work for them as you probably can understand. I can say this because our old G10 boxes (and yes all five of them) worked with no issues for the last four years solidly. And the G10S's are the same boxes just with a few more channels and a 9V A/C plug in option. So you could see why I am so baffled and frustrated. We are not going to any new places than we have always been taking.them to over the last four years. So this is very strange. A tech from Line 6 did say, however, that the G10S's are running on a different frequency than the old G10 boxes. So oh well. Maybe they'll pull a Microsoft Windows kind of upgrade with these boxes and put out something that works as well as the old boxes did soon enough. We can only hope.

Would we be competing with the busy 2.4 ghz if we had the router go to 5 ghz? The former owner of our digital mixer and routertold us to never go with 5 ghz on his router to mixer connection. He's been too busy to tell me why. We run a non-profit and could use all the tech support that we can get. I believe that these G10S should be able to work. We just need some support in getting them to work. I also heard that the G10S's work best on the ground. I can put them on our pedal board and then set the pedal board on the ground instead of the chair that we set them on now. Would this help them work better? I will appreciate anyone's support. If someone would be able to volunteer some of their tech time for a good cause and you live on the east coast of the U.S. (for similar time zone reasoning), we would be forever grateful to you. We could do it remotely through cell phone communication.

Also. we never had any problems using 5 receivers and 5 transmitters for years when we used the older model of G10 receivers. It wasn't until we upgraded to the newer model (G10S) receivers that there was even an issue. Go figure.

Can you tell me what you mean by "UHF"? And can you elaborate and clarify what you mean when you say to go UHF and not WiFi?

Do you think that they would work better with an analog mixer (i.e. our Mackie ProFX16 mixer) then a digital mixer (i.e. Soundcraft Ui16) rather than a digital mixer?

Hi PierM, Thank you for answering my questions. I was wondering if you could elaborate on your answers for me. !). What do you mean by setting the router WiFi signal power to minimum (enough for a single floor average house)? Do you mean that I should run the router's WiFi at 2.4 ghz as opposed to 5.) ghz? Or do you mean that I should do something different on this one? 2). And what is the point of using the G10s systems if there are so many things that can interfere with them in the area? Are they going to hold up decently? And the funny thing is that they (the G10S's) worked just fine at all of the places that we took them to while using them with our Mackie ProFX16 mixer. And they worked just fine even with the Soundcraft Ui16 digital mixer for the first program that we took them out on. It was just at this one program that we went to last that I couldn't get hardly any of them to function with a descent signal. Now granted, I had the router right on top of the Soundcraft Ui16 mixer and right next to the G10s receivers. But do you think that the G10S's should work on a consistent basis. I hate to think that the $1200 plus we spent on our 5 G10S systems was a waste. Thanks, Andy

I am using a five G10S systems with a Soundcraft Ui16 digital mixer. I use a Netgear external router in conjunction with the Soundcraft Ui16 for wifi. I was advised by a Line 6 tech to keep my router at least 20 to 45 feet from the G10S receivers to get stronger and more reliable signals from my G10S systems. However, the tech didn't mention anything about the G10S Transmitters. Do I also need to keep my router 20. to 40 feet away from the G10S transmitters as well? Or is it just the receivers that need to be kept a distance from the router? Thanks, Andy