Got an error while trying to get the most recent update for my Helix. It is currently on version 3.10. When I turn it on the screen reads 'Boot Failure, Entered Update Mode!'. The Helix Edit software will try to connect for a second then it will go back to saying No Device Connected. There is also a :0 symbol in the corner of the Helix screen. My helix edit software will not connect to my helix even after uninstalling it and the drivers and reinstalling. I've also tried a different cable and different USB slots and tried installing everything onto another computer and trying it there. I tried doing manual resets using the board itself and nothing will change it from this screen. Factory reset won't take. Even trying to use safe boot the screen just says 'Entered Update Mode!'. don't know what else I can try, only had this for 2 weeks and I am at my wits end. Currently using Windows 10.
