Hello,
So, I haven't played on my helix for a while. Just picked it up again. When I power it up, it is stuck. It says 'Firm ware version 3.15.0 updating UI MCU Firmware, please wait do not power off the device". Plus there's a red line in the top of my screen saying :-7 and then all kinds of little dots. And it just stays like that. I've tried restarting it with mode and tap buttons (6+12) held, but nothing happens, it immediately goes to this screen. Nothing else is connected to it. Even if I do (Mac, fresh helix update install) the helix doesn't show up on my Mac because it's not booted far enough.
I had problems with updates before, but was always able to fix it with a proper cable etc, safe reboot. But this time even the safe mode reboot doesn't happen. I'm freaking out here. Anyone with suggestions?
