Hi all.
Another here with Helix Floor showing "Boot failure. Entered update mode!" message, after starting initialization clearly showing version 3.10 in the screen.
I also followed the explicit instruction pointed previously that if you had HX Edit 3.01 was not needed to update it previously to 3.10, as it would be part of the update process.
Once in this situation, I've tried to press 5&6 buttons when restarting to do a Global Reset, as per:
https://helixhelp.com/tips-and-guides/universal/reset-options
But without success (after restarting, shows a message ""Entered Update Mode!" and does nothing (no progress bar, etc.)
- Is it doing anything?
- Is there another reset procedure?
- Should I try downloading directly to a USB pen the update and restart with the USB pen on the Helix USB port?
Will GREATLY appreciate how to solve this ...
