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credmond

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  1. I tried to raise a ticket before coming here. But the thing is, you must own a product before you can create a ticket -- it's a pretty badly thought out support system (very common in this industry though; audio software is a few years behind a lot of the software industry). Therefore, they've lost a potential customer in this instance, and probably many others. And I'm aware they say they don't monitor these forums -- but you can bet your lollipop they read them, they just don't get into debates/issues here. Either way -- I'm out. I'm buying a product that works. Hope this helps/makes sense.
  2. phil_m: Windows 10, not related to Big Sur. As a test, I reverted to 3.01, and the problem largely disappeared (responsive around 500ms or so, so a bit clunky but much better). Hi datacommando: as a forum user, you should know that there's little point in repeating other people's posts or being a d*ck about things. And I do know that when reporting an issue to include as much information as possible; and I probably would if any of the developers asked. However, before wasting my valuable time grabbing pages of specs, I'd like to see if this is a known issue. Remember, I'm evaluating this software for purchase. I'm a busy guy. If I have to spend more than 5-minutes debugging a product of a company trying to sell me a product, it's too late. They aren't going to get my business; there are too many alternatives. And, as a software engineer who has been hacking the s*it out of computers for 30 years, I can tell this isn't related to processors or the M1 issues; it's more likely related to a lack of sensible caching. And no, that isn't a guess; I've monitored the process I/O and it appears to be repeatedly and identically accessing the disk an awful lot when ever re-trying to refresh the Edit screen (and no, my disk isn't slow; it's a top of the range SSD). Any developer on the team who reads this re: edit tab, should be able to home in on this and diagnose. Hope this helps/makes sense.
  3. Installed 3.10 demo (first time user). Clicking around effects in the chain, is painfully slow -- waiting 3-5 seconds each time just to see the settings in the EDIT window. If AUTOMATION/CONTROLLER ASSIGN is selected instead, select the effects is fast/normal -- so it appears to be related to refreshing the EDIT tab upon clicking each effect. This sounds like bad engineering / programming to me (I'm a software engineer myself). I'm using the latest version of Reaper, tried both VST2 and VST3 options. My computer is a beast and nothing this is not an O/S or user problem. I have a lot of plugins, and this is by far the worst performing. This demo is not exactly making me want to part with my money. It's basically unusable.
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