Hello !
I've read many threads on the topic and this is not a "my preset sound dull because I'm learning to use the Helix" question. I've been using the Helix for years, and I was quite satisfied with my tone, I use EQ, high/low cut... and I know what tone knobs are for :).
But recently I did the 3.5 update, (I'm a bit late to the party) and since then I find most of my preset to sound dull and muffled, especially on neck pick up. I have tracks I recorded before the update and I can hear the difference. One of my favorite preset was a clean Twin vibrato channel, what I loved about it was that glassy, snappy tone, very responsive to the touch. Worked great as well with humbuckers to get a clear neck pick up sound for Jazz. Now it feels I have to fight with the guitar, it's not as responsive and sound thin.
I've spend the last few days tweaking without success, has anyone experienced similar change after update ?
I haven't done a factory reset after the update, could that be the reason ? If yes which button am I suppose to press for the reset please ?
Thank you,