Hi, I have a problem with my Helix LT's outputs.
Short version: The 1/4" output have horrible distortion when set to line level and into FOH mixer.
Long version: I have a somewhat complicated setup on my Helix LT. I have a guitar running in on one path and a bass on another. The guitar goes to 1/4" outputs, from there TRS to a stagebox, then one side to an Behringer XR18 (IEM mix), the other side to an Art P16 patchbay and from there to a mixer (FOH mix). The bass goes to XLR outputs and then the same route. Bass on the XLR sounds fine and guitar sounds fine in the IEM mix, but FOH mix sounds horrible distorted.
Things I've tried:
Updated Helix LT, factory reset and the loaded my preset back in.
Tested different port on stagebox, patchbay, different cables and different channel on mixer. Went simple and hooked the Helix LT straight from the 1/4" to the mixer.
Looked though all the global settings and checked the global EQ is off. When I choose instrument level on the 1/4" output the FOH mix is okay, but real quiet and impossible to boost with preamp gain without loads of white noise. On line level there's horrible distortion.
Checked there is no input clipping on the Helix LT, not clipping on the output, no clipping on the mixer channel.
If I switch the guitar preset to the XLR everything sounds fine.
If I switch the bass preset to the 1/4" there's no distortion, but it sound very dull and low volume.
It seems like the 1/4" outputs are somehow faulty, but I don't get how the IEM mix through the XR18 sound perfectly fine, while the exact same output to a FOH mixer sounds absolutely terrible. Any ideas towards a solution? The only thing I've come up with yet, which I haven't tested is running Multi output on both guitar and bass path panning them hard left/right and the have the XLR output to FOH and the 1/4" to my IEM mixer.