This issue seems to have been discussed before here...
But that thread someone asked for an update a year ago and nobody has responded. So I'd like to bring it back up because I'm trying to get this issue nailed down. I just bought a used Helix and discovered this issue after the return window had closed. I don't really have time to send it to Line6 to be repaired and can't justify that cost. So I'm trying to figure it out.
The Problem: When I plug my headphones in, I get full clean signal in my left ear, but quieter signal in my right with some distortion. It sounds like the cable is broken or something. I have done troubleshooting on everything I can think of. The headphones are good. It's not the signal path because audio coming through the USB connection to the computer is doing the same thing. It is consistent across all patches.
So my best guess is that it is actually a hardware fault on the board. But, like I said, I don't really want to send it in to Line6 and the previous owner already has had work done to it which would void the warranty.
Does anyone have any insight on what the fault might be with the hardware and if it's something on the circuit board that can be replaced? I am experienced with electronics and soldering, so I'm not worried about doing poor work. I just need help identifying the issue so I can get it resolved quickly.
I greatly appreciate any help!
