Tooma

Hi GH. Are Support Tickets for anyone, or only for people with warranties?

Great Scott! - pleased for you man. I'm still waiting and hoping for more info - the problem I have is a wee bit different, but does seem related. Thanks for letting me know how your guitar is faring. Gig on, Tooma.

Strange indeed Scotterp. Is your guitar still OK? I am still waiting to see if any more information is posted before I try looking at the innards. I have asked a couple of people which panel they think I should remove first - still patiently waiting. :unsure:

You do know a thing or two, iknowathingortwo. Thank you - that answers one question for sure. Bet you never heard that one before. ;)

Thanks again Ian(?) I appreciate your advice, and I shall heed your warning. Start looking front, or rear - what you reckon? Here's another thing - the online instruction manual for the JTV69 talks about resetting the guitar by positioning the 5-way selector switch at 3 - holding down the model selector switch while inserting a 1/4" lead until both the selector and the alt tuning switch flash red - then releasing and pressing again, whereupon both switches will flash rapidly 3 times in red, to indicate all the models have been re-set. I have tried this many times, but it just never gets as far as the first red flashing. Is this a feature perhaps only available on models manufactured later than mine, or, is this yet another fault? Regards, Tooma.

Hi, and thank you for your response psarkissian. I bought the guitar in May from a seller on Ebay. He stated the guitar was about 6 months old from when he bought it, but I understand the warranties are not transferable, so not a warranty issue. I am willing to learn what I can before I start opening up my precious guitar. I have waited some years to get hold of one of these beauties, so I shall be very careful about anything I do to it. Last I checked there were not any authorised service agents here in Scotland; has that changed? I dealt with the English service centre with my 700 Electric a few years ago and they damaged it, so I'm reluctant to send this guitar to them.

Hi! Did you make any progress with solving the problem?

Thanks Steve. Before I start unscrewing things, is it possible you could advise on the most likely place to begin? Which panel to unscrew first, front or rear?

Yes! I have the same problem - just happened yesterday. I have spent hours searching net and forums, and knowledge base for info - you are the first person I have found who also has this issue. I have just re-flashed the firmware twice - no difference. What is going on? Help please. I only have two models to each model switch position selected - P5 to P2 plays one model, and P1 plays the other. If I start with P1 after powering up I get P1 and P2 giving me the same model, and Ps 3 to 5 giving me another model - all the same one of course. If I then start with P5, I get the 4-1 ratio again, and it remains like that.