I had the same problem.
Sharing as an update to the post above
- I updated to 3.7 and I think my screen went to sleepmodus which troubled the update proces.
- an error in the update proces crashed the hx stomp
- the screen freezes on the beginscreen
- the hx stomp was not responding
- no resets were possible.
I used this method to fix it:
it included downloading drivers and an updater. Then i was possible to update and the problem was fixed!