Hey datacommando
Wow there is heaps of info here to get stuck into thanks for your help. The anticipation to start playing is tough enough had to connect and play the factory presets with ought the upgrade versions before your last post still sounded sweet. Had purchased a Moore Ge300 a couple of years ago probably more for the synth engine really as the band I play in is 4-piece 2 guitars bass and drums, and we needed some synth sounds. While the synth sounds are ok the overdrive / amps and cabs are very thin and don't sound that great. Playing live got lost in the mix tried everything 4 cable method / Direct to input of amp / effects loop return only / Headrush 12" FRFR.
The Helix on the other hand even though i have version 3.11 and haven't been able to succeed in the updates yet it still has better definition / clarity / more natural, I guess.
Going to try updates again to get all those extras and using latest info and see what happens. I guess I can always do updates on my original laptop which has windows 10 but is clogged up with stuff, not much storage space left on that one and the scroll pad is a bit dodgy. Fingers crossed keep everyone in the loop.
Appreciate everyone's help.