Hello there,
Just recently i got my helix floor and managed to connect it to my pc but after some time using it, it just disconnected, "no device connected" says Edit. By plugging it in different usb ports and restarting everything i made it work, again, just for a while. This keeps happening all the time. I tried reinstalling Edit, global helix reset, deleting usb drivers from device manager and reinstalling Edit with all the package but nothing worked, anyone has a solution maybe?