So I finally got around to trying to update from 3.8 to 3.81 and the Firmware won't update, device goes to restart and won't come on again and update fails. If I try to restore backups they are all garbled. I've tried a factory reset too and then restoring backups.
This is how my librarian looks after restoring a backup. The disjointed names are reflected on the device itself with the effect grayed out.