albertorss

Hello to all, R2RK, I of course checked each time GUITAR IN as correct plug, but you were right to take that into consideration as it's the basic of a good troubleshooting Could you please better explain your last mention please: "I always just disable (by re-assigning) the BIG KNOB, which results in Unity Gain + OP problem" Paul, about 4 cable method, yes I do by an Hughs and Kettner additional header (there SEND and RETURN plugs are present) Nothing change in term of quality sound Schmalle, icreasing the BIG KNOB actually the GAIN improve There is no different way to increase the HELIX output signal strenght without maintaining the volume knob cranked ?? Looking forward to receiving your next reply

Grazie for your additional suggestion C Just for completion of info I'm using an empty preset, no effect put in the chain during this test at all The idea was to start from the original sound of my Marshall SL5 adding progressively some effect to improve or better renew the sound by HELIX Unfortunately I'm facing this annoying sound issue and I'm struggling to understand how to keep out I've already modified this GUITAR IN-Z in AUTO and even in 1M without any appreciable result I'm quite desperate even if I'm filling that it can't be the machine or better that some tuning is still probably missing The question is, what exactly I'm aware that it's not simple provide remote troubleshooting to user like me, but please if you any further idea don't hesitate to come back to me again Thanks Alberto

-ok sorry you mentioned the lenght and not the diameter :)

Just a last curiosity Why 2 different sections of cable between I/O I mean Guitar INPUT cable vs HELIX machine = 6' and HELIX OUTPUT cable vs CAT100 = 18' If I have wrong undestood please corret me Grazie

Thanks again for your prompt reply I'll investigate better until the end the case coming back to you as soon as I have somting tanglible to share, even if rare it could be usefullsei disponisei disponsei to some other users In the meanwhile if something new comes to mind please contact me immediately I still can't understand how this can happens in a so powerful machine Have a nice rest of the day Alberto

Hello rd2rk, I applied all the settings suggested but nothing chage, the sound loses almost completely the original gain transforming it in a unrecognizable plastic crunch If you remove the cable from HELIX device putting the same cable into the amplifier, then the original sound magically come back with all the GAIN expected I swapped and changed more than one time both the cables (IN/OUT) Again I'm struggling to understand how and why HELIX should transform the original sound of the amplifier if nothing is still activated there I can understand that some impedence value could change there, but I'm ptretty sure that it should be adjustable somehow Any further suggest ? Do you think I should bring back the device to the dealer? I'm pretty worried and disappointed Looking forward to your reply Thanks

Hello community, we have just bought LINE 6 HELIX FLOOR and we are trying to discover it The device is actually connected to a Marshall amplifier SL5 Slash signature in the traditional way: guitar in + 1/4 out and set it up as instrument without any additional effect activated, just the guitar through the device to the amplifier The issue is related to the sound generated by the amplifier (in particolar if plugged to the second channel/distortion) when the guitar is connected as above, infact it seems to lose an important part of the GAIN that normally, when the guitar is direct connected to the amplifier, it constitutes one of the most important characteristic of this AMPLI We are wondering if something else should be set it up or if instead HELIX is changing significatelly the original sound of this Marshall Any comment, advice or similar experiences to share from your side Thanks for your attention and support Looking forward to receiving your reply