Hi,
Sorry for my bad english.
Hardware: Helix Firmware/Editor: Firmware 3.80; HX Edit 3.82 OS: Windows 10 (own it since april 2024).
Since today, Helix Edit doesn't recognize my Helix. Not at all (No device connected) or not well: presets are not visible or only few seconds, then grey screen then disconnect. Impossible to reconnect.
Another strange problem : when plugged to my computer I can navigate between presets but when I change to a new preset, the title and sound are the good ones but all the snapshots name are are those of the previous preset.
It's the first time I have this issue and I'm a bit lost. I reinstalled HX edit, no change. I don't think the USB cable is damage, my computer recognize the Helix...
Any help would be appreciated, thank you.
