RSVMark

Here is my response: Hi, This seems to be the way the commands are sent by the controller are you sending multiple MIDI commands at the same time ? what happens if you delay the commands slightly, or if you only send some PCs on after another ? you can also compare this by sending commands from another controller or a DAW please check with the latest firmware and reset the HX One To which is responded that I couldn’t because I only have one midi controller. So in effect, no real advice from them other than a check on firmware and a factory reset. I then received this response. Hi, it seems to be related to the way your controller sends the data The messages must be slightly delayed, if you send CC and PC exactly at the same time, this can cause issues and it might not work as expected If you only send one single PC alone and it works, it would be a indication for this Again I have responded by pointing out that both other pedals work fine with multiple midi messages and that multiple messages with cc messages work but multiple messages with pc don’t. I await their response. A helpful person has also provided this- The zatch_attach guy on TGP says Line 6 confirmed it as a bug to him. The CC messages don't work when a redundant PC message is received at the same time. If a new PC message is received at the same time CC will work. This proves that the HX One is at fault. Adding a slight delay between messages is a workaround, or calling an arbitrary PC beforehand Hoping they realise the issue is subtly different in that I am struggling with pc messages but seems very similar.

On another forum, a user reported similar issues, this time with a boss es8. Similar issue but the other way around- pc messages working but not cc. At this point it looks like hx1 has midi bugs remaining. Gonna go searching on this 50ms thing

Still not fixed the issue. And it’s incredibly frustrating because there doesn’t seem to be any consistency in the error. Long post warning: My GigRig G3s is controlling 3 midi pedals: channel 1 is an H9, channel 2 is a Jackson audio golden boy, and channel 3 is my new HX one. They are daisy chained G3>HX1>H9>Gb purely due to cables and pedal board layout. i have changed the global settings of the HX1 to be channel 3 and midi thru obvs. All midi commands (pc and cc) work as intended to the H9 and GB meaning the cabling works, and the HX1 is sending midi commands onwards via midi thru. I have set a G3 preset up to toggle the HX1 on/off using a cc command on channel 3 which also works fine. This is on preset 10 and only sends 1 midi message, nothing else. I have hx user presets saved at 000 and 001 in the HX1 and when I load the G3 preset number 1 which has 2 midi messages- one on ch1 to the h9, then one on channel 3 to the Hx 1. Both are pc messages and the one destined for the hx1 which contains the midi pc command 00, it fails to load 000. In fact, nothing happens on the HX1 but the h9 pedal respond because there are other pc messages intended for them. On the adjacent G3 preset (call that G3 number 2), I check and the toggle on off works. I go back to the G3 preset number 1, again, the pc message does work. Next I go into the midi menu in G3 preset 1 and I change the pc from 000 to 001. And then when I exit the menu, it executes the pc message and the HXone switches to 001. I then play about a bit more (change the HX one sound and go to totally different G3 preset) and when I go back to G3 preset 1 which now contains HX1 preset 001, it is unresponsive. I then repeat the exercise, amend the midi message back to pc 00 and on exit from the midi menu, it triggers the HX One again which accepts the pc change back to preset 000. i have tried switching the order of the pc messages so the one to the h9 is after the one to the hx1, and that doesn’t work. The g3 has 20 midi commands per preset so I move the Hx pc change to command 3 (trying to simulate a gap by leaving command 2 ‘empty’ and there’s so change. I tried to add cc messages too: send a pc message to change patch, but then a cc to turn on….. nope. All hx1 presets are saved in the on state. So if the Hx 1 pedal is off, I am assuming the pc message changes the preset to the one desired and turns in on……. i have a call with GigRig support tomorrow to check my G3 is working correctly but at the moment, all pointers are on the hx1 being at fault I am afraid…..

It is already

Hi all. Wondering if anyone can help on this diagnosis. Sorry for the long post but it’s a full description to avoid wasting people’s time. i have a GigRig G3s controlling 3 midi pedals: channel 1 is an H9, channel 2 is a Jackson audio golden boy, and channel 3 is my new HX one. They are daisy chained G3>HX1>H9>Gb purely due to cables and pedal board layout. i have changed the global settings of the HX1 to be channel 3 and midi thru obvs. All midi commands (pc and cc) work as intended to the H9 and GB meaning the cabling works, and the HX1 is sending midi commands onwards via midi thru. I have set a patch up to toggle the HX1 on/off using a cc command on channel 3 which also works fine. Here is the thing- I can’t figure out why the pc commands don’t work on the HX1 because they do on the other pedals. This is where I am at. I have hx user presets saved at 000 and 001 in the HX1 and when I load the G3 preset (call it number 1) which contains the midi pc command 00, it fails to load 000. In fact, nothing happens on the HX1 but the other pedals respond. (The G3 can send up to 20 midi messages per G3 preset so effectively you just program in as many as you need). On the adjacent G3 preset (call that G3 number 2), I check and the toggle on off works. I go back to the G3 preset number 1, again, th epic message does work. Next I go into the midi menu in G3 preset 1 and I change the pc from 000 to 001. And then when I exit the menu, it executes the pc message and the HXone switches to 001. I then play about a bit more (change the HX one sound and go to totally different G3 preset) and when I go back to G3 preset 1 which now contains HX1 preset 001, it is unresponsive. I then repeat the exercise, amend the midi message back to pc 00 and on exit from the midi menu, it triggers the HX One again which accepts the pc change back to preset 000 So it appears I have narrowed it down to either: 1. Fault on the G3 which appears to be sending the midi message on exit of the menu only but I rule that out as the other pedals work as intended with pc messages 2. Fault on the HX one which fails to recognise the pc change 3. User error and set up issue the HX one is brand new and updated to 3.81 Belp very much appreciated!