Sorry, but the software is absolutely horrendous! It's not at all intuitive, confusing and completely unreliable. I have just spent about an hour trying to understand it, finally thinking I'm getting somewhere only to see a transfer request failed error when trying to download anything. I have managed to download a tone, but when I try and load it, it states incompatible file or something similar. there are far too many bit and pieces of software available with Line 6, Monkey, Edit, Gearbox etc etc. They always have been great products but the software has always been flakey and non intuitive.
Your answer to a previous question of "you have to select "put" in the gearbox memory window" is baffling! Where is this 'Put'? Can you be a little more specific when answering questions, it helps no one when being vague! When I try to load a tone that has been downloaded it states unable to load tone, unsupported patch type. This is despite following all the correct product links on the Line 6 web site for the Pod XT Live. Come on guys, get this crap tidied up please!