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Import Error - Model specified in file not recognized


Denald21
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I am having some problems importing some of the shared files created with snapshots.  My Helix program is 1.11.1 and my Helix is version 2.01 so everything appears to be current.  I know in the past users have indicated this problem when software was not current.

 

I have gone back several version and updated my Helix to the current version with no luck.  I think I like this before the 2.0 version because since then nothing but problems.  Any assistance would be appreciated.  I hate asking for help when I get beaten by a "computer".....in a way it is.  :-)

 

Thanks!!!

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