stevenew Posted May 9, 2020 Share Posted May 9, 2020 For ages now I have been using the SPDIF on my Helix Floor to connect to my audio interface, it has worked fine. Since updating my Helix Floor to 2.91 I have lost output on SPDIf and AES. I have tried numerous things checked the cables, the audio interface but nothing. I have also checked the AES out, nothing on that either. Also if I try to restore a backup it freezes at 36% the Helix display goes blank, I have to reboot the Helix, it rebuilds the presets and seems to work but still with no SPDIF or AES. It seems to me that the 2.90/91 update has not worked correctly. I have tried reinstalling 2.91 but it seems the same. Should I try a factory reset, but I might not be able to restore my backup? Edit: I just did a factory reset and my backup restored OK but still no SPDIF or AES output:-( Can I roll back to 2.82? Thanks for any help. Quote Link to comment Share on other sites More sharing options...
stevenew Posted May 9, 2020 Author Share Posted May 9, 2020 Sorted! I don't ever remember the main Volume control working on the digital output as well as the analog but it had reset to controlling the multi out and as I always keep it on zero when not using the analog outs, there was no volume on the digital out! So I reset the volume control assign to only control the XLR & 1/4" and now I have digital out:-) Quote Link to comment Share on other sites More sharing options...
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