Hello,
New Helix user here. The Helix Floor came with firmware 2.30.
I downloaded HX Edit 2.92. I followed the install instructions as well as the backup instructions. I then went through the firmware update. Now the Helix will start up stating Firmware 2.92 and then it switches to Boot Failure, Entered Update Mode! with the sine waves moving below it.
When I start HX Edit, the sine waves on HX Edit are moving while it says "connecting" for a short time a