Helix Native won't authorize license

[imlacsina]

I Purchased HX Native today from the Cyber sale with a HX Stomp promo. Order got through and received the email. Installed the plugin. Ran Logic with it in the effects chain. Warning says "License has expired."

 

Tried the following:

 

- uninstall, reinstall, reboot 

- delete all file residues within the mac system (Library/Application Support etc...)

- authorize, deauthorize from Accounts page

- even went with uninstalling Central, HX Edit, L6 License Manager

 

Still won't authorize my license. 

 

Here's some other info that might help.

- I used a Native Trial before (2023)

- Purchase History only shows Native Trial (Order Placed & Completed 2023), but no purchase track of the latest order that I did.

- Clicking the email leads me to the Line6 Shop WW Order Status Page saying order is Placed & Completed. I also have the Invoice PDF. But nothing reflects on the Purchase History.

- System includes: Mac M4, Logic Pro, HX Stomp.

 

I already sent a ticket, with no response yet. 

 

I know, this topic might have been around, I've read and done other post. But I'm not getting answers so I went here for help. Thanks.