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Previous G10 Firmware Access

Line6Tony

Line 6 Forum Community Members:

 

Recently we performed a corrective action to address a potential safety risk with Relay G10, Relay G10S, and Relay G10T wireless products purchased prior to February 2020. This action centered around Line 6 producing, and making freely available, a firmware update that is intended to address the potential safety risk and to recall a USB charging cable that was an accessory sold separately for use with the Relay G10T.

 

Some customers have asked for access to the pre-corrective action firmware (v1.04 or earlier). Due to the potential safety risk of using earlier versions of the firmware, and the fact that nothing is more important to Line 6 than the safety of our customers, we are denying such requests and requesting that such requests not be made on our forums or anyplace else. 

 

Any threads requesting pre-corrective action firmware will be locked. 

 

Please be safe and help us keep our community safe!

 

If you are having trouble with your G10, we encourage you to contact our staff. We will work with you to resolve the issue.

 

 

 

Stay safe and healthy,

 

Line 6 Customer Service and Support

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