BillDutton

Thanks for the follow up - looks like I'll be contacting Sweetwater and using their top shelf customer service.

I have a brand new HX Stomp and while I love it, it has shut down on me randomly on 3 different occasions over two rehearsals in the last two days. I've only had this thing for a week now. Any idea why this is happening? It's more than a little disconcerting and causes me not to want to trust it for live performance (which is why I bought it). Help!

Just received my new HX Stomp last week from Sweetwater and it's pretty amazing. I'm wondering about a possible power issue...last night at rehearsal for this weekend's Easter services at our church my HX Stomp shut down twice on it's own. I'm using the power supply that came with the unit - I'm using the HX Stomp this weekend as a stand alone unit with no other pedals. The other two guitar players with regular pedal boards did not experience any power issues. Thoughts? I'm gonna take my Furman power strip for the weekend in hopes it's a minor power quality issue and the filters will help.