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realdealblues

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  1. The only thing I did was updated to 3.5 firmware and latest version of HX Effects. I wrote a couple of patches and tried to "create backup" but nothing happens. Everything else in HX Edit seems to work fine. Used the software to create the patches and switch stuff without issue. Like I said, tried uninstalling and reinstalling the software. But I click create backup and nothing happens. No pop up box, no nothing. I have an old, laptop I'll give it a try on but the one I've been using it with is a brand new Dell purchased within the last year. Have no other issues with anything else. Latest patches, etc. Just weird. I found a couple other posts online from others having the issue but what there was for suggestions didn't work for me.
  2. I bought a Helix a while ago and I have been very slow at building any presets. I tried to make a couple quite a while back but was having some issues figuring out how to do a lot of things. Long story short, I recently updated the Helix and HX-Edit Software to version 3.5 and decided to take another stab at trying to figure out how to do some things on it and I created a few patches and thought it would be a good idea to back it up but when I click "create backup" in the HX Edit software, literally nothing happens, no prompts, no nothing. I am running a PC with Windows 11. I completely uninstalled the HX Edit software, rebooted and reinstalled, no go. I read someone said they were able to create a back up when they ran HX Edit "as administrator" so I tried that and same thing, no go. Is there any other way to do a full backup or does anyone have any other suggestions?
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