whiskeyjonez

I have a Lint 6 Sonic Port VX, and the place to put the USB cord, on the device is broken, it doesn't hold the cord, it just falls right out. This is a hardware issue not allowing me to plug it in. Can I receive a new one? How can this be fixed? Please help..

I just purchased a brand new Sonic Port VX. When I plug it in to a Mac computer or Windows, NOTHING happens. There was no CD included in the box, I have it connected directly in to Mac computer at the moment. When I open garageband, there's no option for the Line 6 POD effects, and there is no indication that the device is even connected. What do I do?