Hi,
I have a problem with my Helix (floor edition):
When playing live I am using backing tracks that are played from the computer.
I set 4 of the Helix buttons to send MIDI CC messages for Start, Stop, Next, Previous to my DAW.
I also made a MIDI track in my DAW that sends PC's and CC's to change patches and snapshots on my Helix automatically while playing the songs.
The problem is this: the Helix footswitches stop working after I use the footswitches to jump to the next song and the DAW sends the MIDI PC to change the patch on the Helix.
This is what happens: footswitch pressed> sends CC to jump to the next song> DAW jumps to the next song> DAW transmits the PC and CC to change patch and snapshot> Helix changes patch but footswitches do not work anymore
The footswitches will start working again after I manually change to another patch and back.
This problem does not happen when I change the songs on my DAW manually on the computer, patches on the Helix change and behave like they should. So I think this is a bug in the firmware that happens when a footswitch is pressed while getting a PC command.
The problem also does not happen if the DAW only sends CC's for changing snapshots and not PC's for changing patches.
The DAW is Cubase 9.
The Helix has the latest firmware (2.12) installed.
The Helix is connected to the computer via USB.