bbqdevil

I'm having an issue where any time I set up an alt-tuning using the e-capo (as opposed to customizing it within workbench), i'm getting a double tuning as a result (kind of like a 12 string). It's not the acoustic sound bleeding through, there are two distinct notes being played and amplified every time I pluck a string. Anyone else having this issue? Wanted to check before I re-install the firmware and lose all the other customizations I've set up. Thanks in advance.