infoonline00

Well, it is obvious that there is a defect in the design of the Relay G30 battery door. The battery door on my recently purchased G 30 started to crack almost right out of the box, only after a few uses and I made sure I was being very careful with the way I installed the batteries and stored the unit away so it would not get damaged. It is obvious, at least to me anyways, that the designed push back pressure from the springs at the bottom of the battery slots which push the batteries against the battery door, to ensure that there is a snug contact on both the positive and negative contacts for both batteries, is simply too great for the flimsy battery door to withstand. All that is holding the batteries in place is a flimsy piece of plastic which relies on the support of the silver battery connector attached to the battery door to keep the piece of plastic from breaking… Well... that design flaw reared its ugly head and the battery door on my G30 cracked in half yesterday and fell off right in the middle of a gig. I understand there are many ways to jury rig the battery door to keep the batteries from popping out onto the ground and trying to keep the battery door from falling off and breaking into two pieces. The issue I have as a consumer with the G 30 Line 6 product was the unit was advertised and specified to work properly if used as per Line 6 directions/specifications. I am quite certain that Line 6 did not market there G 30 unit by stating in their marketing literature that the battery door could crack, break, fall off if used as directed and the user should jury rig the battery door to stay closed by using any method they choose to use (i.e. – Velcro, rubber bands, etc…). I bought the product having confidence in the Line 6 product lines, even though I still have their XDS wireless unit that has known drop out problems and does not work, as acknowledged by a Line 6 technician in these very Line 6 forums. Since this is a common problem among many users of the Line 6 G 30 wireless unit I am confident that Line 6, being a company that stands behind their products, will repair any broken battery doors that their customers have purchased. However, unless the root cause of the flaw in the battery door is not addressed with some type of beefed up battery door the same problem could rear its ugly head again after the door is fixed. Well everyone, thanks for sharing with this forum that you also have the same defect in your G 30 as we do. I will be contacting Line 6 about repairing my not so old G 30 and at that time will find out first hand if Line 6 stands behind their products, which I hope they do because I like to use their products.