ScottTyler1982

I have done a factory reset. Any factory preset with distortion sounds like this. When I get some free time I can post some clips.

I have not. I guess what I'm confused about is that nobody else is having this issue. I'm wondering if it is my helix unit that is the problem. If it sounds like this on the factory presets as well, that would make sense and it would be this unit that is to blame.

Thanks for the input peeps. I'm using the correct impedance settings for passive pickups and I'm running the unit direct stereo out via XLR outputs direct to a mixing console. This problem is present with any PA I've performed on (Mackie, QSC, JBL, Toa, EAW, EV) as well as any console (Allen and Heath, Midas, Behringer, Presonus, Soundcraft). For live use I have in ear monitors. My JH Audio Roxanne IEM's and my JH 16 Pro IEM's all exemplify this same issue. If I record direct to my Mac via USB, or any other method, the same characteristics are present.

I have had the helix since December. After all of the updates and everything I'm very pleased with the functionality of the unit and reliability. It is an amazing product in my opinion. One of my problems that I cannot remedy is all of the distortion patches, no matter if it's my own that I made or a factory setting, sounds muddy on a neck pickup. It doesn't matter if I'm using a humbucker or a single coil and it's like this with multiple guitars. My tube amps don't sound like this with my guitars so those aren't the issue. With the Helix everything sounds great on the bridge but it seems whenever I introduce a pickup with bass tones to any of the Distortion settings it flattens out in a way and, although it sounds like it has gain, it has no grit or edge to it. I do not have this issue on clean settings, only when there is distortion whether it be a pedal model or amp model with the gain cranked up a bit. My thought is the units circuitry is having problems differentiating between low/low mids when breaking up and it ends up coming out as just smooth low frequency with no break up. Is anyone having similar problems or does anyone have a remedy?