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  1. Hi guys, I'm trying to update my Helix floor to 3.15 and when I try to create a backup it goes through the process but instead of creating a backup I get a message that says "HX Edit was unable to backup some of the presets because the required licenses were not found. The following product packs are available for purchase from Helix Marketplace. *65022" Any clues as to what this means and is there a work-around? I bough this unit used a year ago and it had a lot of user presets already installed. Yes, I've already updated HX Edit.
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