I have this HD500 and I try to update it and it shows successful when updating it but when I unplug power (like it says to) and restart it, it shows up "unknown" and HD500 Edit won't see it. I can restore an earlier firmware if I start the POD in safe mode or whatever and let it restore a previous version from Monkey. But I just wonder why I can't get the latest update.
I've tried both front and back USB ports on this desktop computer and I've also tried updating with my laptop to no avail. Same problem.