I had a problem where my POD HD Pro X was constantly resetting, and so I looked online on the support forum for answers, and the only conclusion that I saw was to re-install the device firmware. I attempted this, but every time I try I get error 80007211. I have tried all of the fixes for this, and I have tried using 5 usb cables on every port of both my desktop and my laptop. I just purchased this product from Guitar Center this past week, and there was damage on the unit from the factory, and I am starting to think that this left more damage than just a scratch on the top of the unit. I am very disappointed in this piece of gear. For the hour that I was able to use it, I was able to get great tone, but I was never able to sync it with the POD HD Pro X edit because that always gave me errors saying my patches contained some error. I have already submitted a ticket for this matter, but I want to see if anyone here has a solution.