Smittyb

So I ended up taking it back to the store and they swapped it straight out for a new one. This one works perfectly :)

Exactly what I didn't want to hear.... Thanks for the replies though, guess its wait and see what Line 6 say.

Haven't reflashed, tried updating it with the new version though, does it do a complete reinstall or just upgrade parts? If not will try reflash.

So I'd like to think im not completely stupid, however I got my Shuriken today. charged the battery, finally got to plug it in and it sounds great....while in stand tuning I noticed that when I change either the model knob and selector switch or tuning knobs to something that isn't Standard it sounds terrible. Ok, I thought maybe it just needs some adjustments. Set up work bench, plugged it in and try to play around with the settings/tunings. First thing I notice if if drop the low E to D and play it, no change, however if I play high E there is a change.....? It seems that all of the strings are in reverse, confirmed by changing the A string and the B changes not A.... I've logged a support ticket for this but is there something im missing here a setting I've inadvertently set? All the standard tuning set ups play perfect its just the alternate tunings are completely out of whack. Attach a soundfile and pictures of the tunings in work bench before and after Test.m4a