Hey, so, i get my hd500x in 2014 in USA.
And i get this error "POD HD 500 Update failed. (Code 80007211) Firmware update timed out waiting from response to the device. Try the update again, making sure the cables are still connected" And i get it all the time, whenever i try to update flash or copy/edit presets.
At first i contacted support and their reply was "Sorry about the trouble you're having with your POD. The error you're receiving is a USB connection error. Since you have tried other cables, it seems the Pod needs service. You can contact your local distributor to set up a repair."
Ok, local service done nothing, literally "we can't fix this lollipop" and take $50.
I've reinstalled software a lot of times, changed cables, usb ports, pc's and notebooks, win 7(32/64), win 8 and 10.
I've changed usb port in pod, and even changed usb controller like guy in this video - https://www.youtube.com/watch?v=LlY3sV4UXk4.
I can't go to shop and change it to new, cause i live in Ukraine.
So i believe there is solution, in firmware or hardware, and i believe that line 6 support need to know about it cause there is a lot of cases with "help me, cant do nothing cause usb timeout error"
Thanks in advance and sorry for my poor english.