Here's my story. I have an HD 400, upgraded from Windows 8.1 to 10 and nothing worked anymore. The Pod appeared in device manager as an unknown device, trying to reinstall the driver and Pod Edit didn't help, Windows told me that the program was not migrated to the newer version. In short, my Pod didn't connect to the computer at all. Then I remember that there is a compatibility mode to run programs with lower versions of Windows, tried that, set the version to Windows 8. Result: Pod got connected immediately and works just like in Windows 7 or 8. Maybe this helps somebody else facing problems with Windows 10.