I have had my Amplifi 150 for about 18 months and have a strange problem as of late: Volume tone, FX control knobs are totally non-functional. I can't even change any of the 4 presets. The lights are dead. For the most part, it has no effect at all as I rarely use them controlling all tones and FX with my iPad and presets with my FBV Shortboard MKII
It started last fall with the Bluetooth indicator light on the amp. It would no longer light up. No problem as both my iPad and iPhone connect regardless and can control without issue.
Last February, I started noticing that the 4 presets on the amp no longer worked. Nothing serious as this amp is for rehearsals and jams and I could stream my music and control the amp functions and presets via iPad and FBV
Haven't used it much recently but last night, I plugged it in and lo and behold, no Bluetooth light (expected), no volume light, no tone controls, nothing! I connected my iPad and loaded my presets and used it for my rehearsal without issue yet absolutely nothing other than a blip of LEDs on the presets at startup. No pressing of buttons, turning of knobs, etc does anything period.
This does not bode well and would be terrified to use this amp on stage! Yes, the iPad control software and Shortboard work perfectly and there is no breakdown in tone whatsoever.
I updated the software on the iPad as well as the Amplifi 150 to see if a firmware update would take care of the lack of controls on the amp itself and maybe fix the LEDs but that did absolutely nothing.
Has anybody ever heard of such a problem?
I love this amp and the Bluetooth streaming features but will I have a work device 6 months down the road.
How do I get this fixed?
There doesn't seem to be a place for service near Montreal, Canada.
Is there some kind of known warranty issue?
I have done all the precautions for taking care of the unit. None of my other devices connected have any issues so I seriously doubt it is power. I have a Boss GP-10, Tascam recording gear, Line 6 Soundstage mixer all working perfectly well so I know it is not an electrical power glitch of any kind.
Any help or advice would be appreciated.