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woll

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  1. woll

    Updating Amplifi 75

    Update successful! So ios has worked. Think line 6 need to look into their computer software. The amp works with my HTC one m8 and my Samsung galaxy tab 2. Happy days!
  2. woll

    Updating Amplifi 75

    I have submitted a support ticket did it when I opened this thread. They haven't been a great deal of help.they have tried but I just think they're a bit stumped haha. I've been too busy to get back to the store I purchased it from. So far I've attempted the update with 2 different win 7 laptops, a win 8 laptop and use two different usb cables on all 3 laptops. I used different usb leads just incase a bad lead was preventing the laptop and amp from communicating with one another. I've also tried running the program as admin and in compatibility mode. Doesn't matter what I do, it won't update via the usb lead. I don't believe that this is a driver problem because the amp shows up in the sound devices on the laptops. Think this is program issue not communicating with the amp. Found out today the stores at work have an iPad for stock taking. Two guesses what I happened to borrow when I finished.
  3. woll

    Updating Amplifi 75

    Not managed to find anyone with win 8. And not found anyone using ios 7 that can update it. Very disappointed, but the amp does sound well. Line 6 product support hasn't been much help, just told me to retry everything I had already done then haven't replied to me.
  4. woll

    Updating Amplifi 75

    So it would appear that my amp isn't the problem or my laptop but a problem with the line 6 software. I too am interested if the amp works with the m8. I too have the m8 also, will be a bit miffed if it doesn't.
  5. woll

    Updating Amplifi 75

    I'll have an ask around. Can't think of anyone that has a newish computer or laptop that might have it. Won't hurt to ask.
  6. woll

    Updating Amplifi 75

    The laptop is running win 7. Tried a frien ds laptop tonight. Same outcome as mine doesn't do anything. Will have to ring the retailer and see if they can do it for me.
  7. woll

    Updating Amplifi 75

    Lapto Runs all the same software and hardware as many desktop computers which I presume you mean by pc. So that shouldn't make a difference. I've tried it with a usb 2.0 port and 3.0 port too with no change. If you read my post fully you will see I have no access to any ios products.
  8. woll

    Updating Amplifi 75

    Still trying at 10.30pm. This Is terrible. I have also tried all 4 USB ports on the laptop, un-installed the USB drivers manually and manually re-installed them. Still no luck. I have also tried running the program in compatibility mode. The laptop is picking the amp up as an audio advice called ToneMatch.
  9. I have seen this covered in other topics, but there seems to be no clear answer. I purchased the amplifi 75 yesterday because it boasted android compatibility. I watched yotube videos the sound was great, tried one out in the shop same result as the videos. So my mind was made up this was the amp for me. Got it home unwrapped it and plugged it in. Had the amp on my samsung galaxy tab already so tried to connect through bluetooth. It wouldn't work so i looked through the support pages. It said i needed to update via usb. Easy enough so i thought, checked the box no USB cable. Looked at the back of the amp, not the usual USB A or Micro USB. Was ready to ring the shop and cause havoc when i read the USB cable isn't supplied with the amp. That is already a poor start, My fender amp came with a USB cable in the box. Popped round to a friends house tonight on my way to the gym, borrowed his Printer USB lead because I don't have a USB A to USB B lead. I was looking forward to updating the amp and using the app on my tablet. It has now been "updating" since 6.30pm, it's now 9.10pm and it hasn't done anything. Just sitting there with a circle spinning slowly and says updating firmware update. I have the amp in update mode. Although according to the computer program there should be no lights on the amp while it is updating but the tone light stays illuminated and the 4 tone lights are illuminated also. I have followed the instructions and held the tone and tap buttons in until the pop is heard. I have tried preforming a factory reset of the amp, unplugging it for 10 minutes and turning my latptop off and on again. Nothing seems to get the amp to update. Before it is suggested I do not own any apple products and don't know anyone that will loan me theirs while I update the amp. Does anybody know of a way to get the amp to update via USB or will I just be taking a trip back to the retailer and getting a refund. I am majorly disappointed about this.
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