I just bought a Helix a few days ago and registered it online immediately. It was working fine and I was able to update to firmware version 2.60 without any problems. However, after a couple of days, The device seems to crash randomly and all the scribble strips start flashing. It keeps doing this until it suddenly decides it's time to wake up and resumes normal function for a long time until it crashes and enters the flashing loop again. There seems to be no pattern to this behaviour and I've tried different things like removing the USB connection, trying a different power source etc. Ive tried resetting all presets but I've not tried reinstalling the firmware again because I'm afraid it could crash in the middle and get bricked. What should I do?
Her'es a short video to show what happens: