Is the helix not designed for a live set? Only recording? We bought this helix to not have to switch between two pedals. So far it is doing a tremendous job but it still has two steps in order to change a tone for a new song. We play live performances which requires us to change the tone on the fly. Changing an effect is fine but sometimes we need to alter the whole sound to fit the song. Instead of just hitting "Bank" to go the presets we have set. Maybe a firmware update can add that option? Not every song is going to have the same sound which is why it needs to be accessed in order to properly change it without having to be a few seconds ahead of everyone else without messing up.
The presets we make are designed to play the songs. Not every song sounds the same. Changing an effect (block) with the footswitches is fine but sometimes a whole new sound needs to be changed.