th365thli

I just got an HX Stomp and I'm able to add 8 blocks as advertised. However when connected to HX Edit on my computer it only shows 6 available blocks. Is this correct or am I missing something? Both software and device have the latest software/firmware.

Huh, I was able to setup and enjoy my Helix almost instantaneously. There are a ton of articles and youtube videos on how to get good tone. And if you don't want to deal with that, you can just go to custom tone and download user presets and tweak them. I was playing custom tones for months before I started creating my own (yes It was that fun, I love downloading presets, it's like opening a present). I understand some people had issues dialing Helix in, I just didn't. Get what inspires you to play guitar more. It can be a new guitar, but for me, the Helix just encourages me to tinker and play.

For sure. In the end I guess it's back to it depends. The preset I'm using is heavily distorted and very sensitive to input gain. Any increase in the input gain with high z on just overloads it. And I"m pretty happy with my waveform visibility. But that of course is just one scenario with a myriad of variables. One thing to note that is I'm applying HXN to the input of the track (infx) vs (fx) which records only the dry input but applies the effects while monitoring (this is using Reaper). With (infx), the altered guitar input gets printed with nice sized waveforms. With (fx), only the dry input gets printed but you can monitor the effects (and still record it with record output selected). With (fx), the waveform is very small as it's just representing the DI guitar. I suppose I can adjust the DI guitar gain, while simultaneously lowering the input in HXN as you alluded to. Like people have said, many ways to skin a cat.

Got it, obviously with hardware (such as the Helix I shipped off to be repaired), this is moot since I'd be using the rack's guitar input which is an instrument level, high dynamic range input. I found this thread where a Line 6 dev chimed in about Helix Native: https://www.thegearpage.net/board/index.php?threads/helix-native-plug-in.1786588/page-113#post-25887560 "Your audio interface should have a 1M Ohm instrument level input, preferably with no volume control.This will help ensure you end up with the right input level" That part was interesting to me, especially the "no volume control part". I assume "no volume control" is equivalent to using a high z input with gain set to 0 (if there is gain control). This corresponds to my experience, where upping the gain on any high z input raises the noise floor too much and creates nasty hiss.

Awesome, thanks for the response! I'll try searching for those threads. Even a "yes there's a difference but it's complicated" answer is good enough, just wanted to get started on a deep dive into the topic. " Sounds good to me.Just for kicks, it turns out for this particular preset I created I actually like the high gain line level sound better. Sounds more controlled and less noise. Go figure.

Hmm, when I play the volume knob of my guitar is usually all the way up, and I'm using pretty hot passive pickups (Dimarzio Pandemoniums). It's the focusrite scarlett 18i20, a pretty popular interface I would assume the high z input isn't anything special. From the manual: "When INST is selected, the gain range and input impedance are altered (relative to LINE), and the input is made unbalanced. This optimises it for the direct connection of instruments (usually via a 2-pole (TS) jack plug)." So, no I'm not using actives, but I'm using hot passives. And the question isn't about if my instrument setting is faulty. I know it works well, I was just wondering what the difference was between using it versus just upping the gain on the input? And is there any feasible situation to use instrument setting with pad? To my knowledge "inst" ups the gain, while "pad" decreases it, so don't they kind of cancel each other out?

Hey all, This might be a dumb question, but I was playing around with Helix Native and my Focusrite 18i20 audio interface. I know Line 6 says to use high z input, so I hit the 'inst' button. I turn the gain knob all the way down to 0, as any higher and I get unwanted hiss. However, when I don't turn on high z input, I can just turn the gain knob to up a 1/3 of the way and I feel like it does the same thing. Is there a difference between changing the impendance (make the input listen to instrument level) vs just upping the gain on the input? Helix Native seems to like both fine.

I figured out that Focusrite control had direct monitoring so switched it off to just listen to software/daw playback. Fixed the issue, now it sounds amazing! Thank you!

Thanks, I'm using a Saffire 18i20 2nd gen, will do research on this

Hey guys, I'm trying out Helix Native since I'll have to send my Helix rack in for repair. But I have this weird issue. So you know when you plug in your guitar into the audio interface straight, it'll play a raw signal? Well, when I load the Helix vst onto the track, it works perfectly, except I hear that raw signal mixed in with the vst output, if that makes sense. So if i strum really hard I'll hear the helix sound as well as the raw unprocessed sound. How do I get just the helix sound?

No it didn't. In fact it's happening more often now. Pretty annoying

For me it cuts sound for everything and changing presets doesn't fix it. It literally just happened right now as I'm typing this. I can also hear some faint static. It's gotta be a hardware issue i hope....just waiting on line 6 to respond.

I'll give factory reset a shot....

Hey guys, so I already opened a ticket for this, but was wondering if you guys had this issue as well. This issue is annoying because it's very intermittent and cannot be consistently reproduced. Essentially the input will start to cut in and out before finally cutting out permanently. What's weird is that if I just turn the unit off and wait a few hours, it will have resolved itself. I initially thought it could've been an overheating issue, but I play in my room, not a hot stage or outside. The Helix does sit between my desk and my Saffire 18i20, but I wouldn't think heat would be an issue...... It was a tough situation with support because Line 6 asked for a video of the issue, but it was so intermittent it was tough getting one. Well I finally was able to record the scenario: - I have already verified it's not a guitar issue, nor a cable issue - The helix outputs to my audio interface. Audio interface to the two speakers you hear in the video - It's not an audio interface issue. Audio interface is outputting sound correctly, and you can see on the Helix screen the output meter is going wacko. Headphones to the Helix confirms this. Any takes?

Unfortunately not. It stopped for a while but recently it started up again.....and my warranty expired. I'm gonna have to fix it or trash it. Pretty pissed.