guitarsqld

Dear datacommando You know your stuff !! Thank you !!! i did as you described and it worked....I did a local load of the latest firmware. Uploaded ok. I hit a small snag when the HELIX rack went to reboot..wouldnt load and went into boot mode. I noticed I didnt quite have the latest version of line 6 updater and so downloaded it and this time ran an ONLINE update....it worked...downloaded the new firmware, rebuilt the presets and then allowed me also update the footcontroller as a final step. I just wanted to thank you for helping me !! Really appreciated your clear instructions !!!!

Hi there, I a few ago I bought a Helix Rack and Foot controller but due to sickness I never opened the box. I am recovered after a long period, and connected it all up and it works. Most users have suggested updating the firmware.....I have spent the best part of 2 days, several USB cables, 3 laptops and a variety of HX edit softwasre versions and I cant get anything to connect to the Rack. Current (original when I bought it) firmware is 1.06.5 I want to update to the latest version, but 2 days of frustration, reading, research, trial and error has led me here. How do I do it?? I thought I could just load the latest version of HX EDIT 3.01??, and update it, but it constsantly gives me "connection interuppted" messages. I ha ve tried 3 different USB cables and a couple of laptops and still no go. No I am not using an hubs and I am using a variety of newish and older laptops...still no go. Can someone direct me HOW TO DO THIS??? I honestly thought with such a nice piece of gear, a firmware update should and would be simple !! I reasonably competent with computers and so on. What is the latest firmware version? Where do I find the latest version? Is there a SIMPLE way to easily do the upgrade?? Sorry if these questions have been asked before....Im totally new to these forums. Im based in Australia and a semi professional guitar player. Please help ! David