kethomp

Yeah. Total B.S. They are completely clueless. Will not be getting my business again.

True. Well I guess lesson learned. Should've learned after the couple of jacked up open boxed guitars they have sent me recently that were supposed to be new.

After being told on 10/06/15 that they had received the first shipment and it would take some time to check them in and ship them out I was told yesterday that mine was in the warehouse and would be shipped soon. Now they are saying they won't get the first shipment until 11/13/15. Getting pretty annoyed. They still have 10/10/15 posted on the website. Starting to think they are just making up stuff since the dates seem to change so often.

Any one waiting on MF be prepared for an 11/13/15 wait time. For the first shipment.

Joshua, Ext. 3037: Hi, my name is Joshua, Ext. 3037. How may I help you? Kevin : I pre ordered a Line 6 Helix about a month ago. Was told I would get one from the first shipment. Called yesterday to get an update because I was told they had arrived on 10/06 and they were being checked in and should ship out in a few day. The person I spoke to said they are indeed in the warehouse and that mine was there. I called today after looking at some forums of ship dates and was told that none have been received and won't be until 11/13. They have 10/10 posted on the sight. WTF is going on? Every one that pre ordered from other retailers including guitar center have already gotten theirs. Many walked into guitar centers have walked in and bought one. What's the purpose of pre ordering if I get it a month after every other retailer. And why do I keep getting bad info and the run around? Kevin : Two people say that they are there and about to ship and another says I was lied to. ???? Joshua, Ext. 3037: Let me look into this for you and see Kevin : Thanks Joshua, Ext. 3037: No problem, we are very busy here so please give me a moment or so. Kevin : np Joshua, Ext. 3037: Ok I have checked online and guitar center and sweetwater are both still on preorder, are you sure that people are already getting theirs? Because it seems from what I can find everyone is waiting on Line 6 for this? Joshua, Ext. 3037: Unfortunately it does look like they are getting pushed back till November at this time, I'm still trying to get more info on this though Kevin : No. Go to the line 6 forum. Every one has already shipped their first shipment. Kevin : Sweetwater and GC are awaiting ther second shipment. Kevin : Why was I told it was already there? Joshua, Ext. 3037: I'm not sure. Joshua, Ext. 3037: I don't know why that agent would have told you that, unfortunately Kevin : He emailed me after I spoke to him.

Live chatting with MF now to get to the bottom of this. Will post the update as soon as I get it.

Heads up for anyone who ordered with MF. Just got off the phone with MF. I was told when I ordered that my order would be filled by the first shipment they received. Called them on 10/06/15 and they said that they had arrived and that mine was in the warehouse and should ship in a couple of days. Called them just now and they said they haven't received any and that they won't be getting there first shipment until 11/13/15. WTF? Getting a little annoyed being lied to when most other retailers have already sent their first shipments and some have even sold in stores. What's the point of ordering early if everyone gets them before you anyway. I'm done with MF.