crhammond

I got it working after some hints from support. There appears to have been something wrong with my presets. I went back to the factory presets, restated the Helix and had no issues for 30 mins. Then I made a new set of my own presets and everything worked. No freezes, no USB disconnects or freezes in the editor. Luckily I was in the process of creating all new presets and setting up midi to work with my Mesa JP-2C anyway... so I didn't worry too much about losing my old setup. Still kind of scary that a corrupted patch(es) can make the whole thing freeze. I won't use any of the old patches because there is no way to tell which one(s) may have been corrupted. Now I am having some midi programming limitation challenges but that is another story...

I'm experiencing similar issues with my Helix now after many months of no issues. I've used it for a few gigs, after the 2.0 update without issues. The past few days I am getting constant intermittent freezes. In the PC Editior, or editing patches. It seems to be triggered mostly by editing and occasionally the controller will just freeze up. The only change is I started using the Helix in the effects loop of my Mesa. Before I was using the AMP and CAB sims. Very frustrating. Yes I have tried backing up my patches, re-flashing, re-setting and re-loading. I have tried modifying and re-saving my patches too. Not having any joy. Anyone else in the same boat?