A999999999

Thank you to those who are assisting, I appreciate the help. I too was pretty surprised by this bug, and in fact I thought it was something I did. I usually don't do updates before a practice or a show but 3.0 has so many toys that I couldn't resist and updated before practice. Of course I got the wrath from other band members when I switched to wrong preset the first time.. I figured I hit the bank down switch twice by accident. Some of those guys get nervous around any instrument technology that's been developed within the century as it is. Renumbering my presets is a big deal for me, but since others don't see this issue as a big deal, I was just asking their settings, maybe I could learn a different way to do things. Yes I opened a support ticket with Line 6 and know they will address it (I was really hoping 3.01 would have had it). Actually it was line 6's quality support that convinced me to jump from the HD500X to Helix . Anyway, this "Other Poster" thanks everyone for their input :)

I do not understand the tone of some of these posts in this thread. Yes, I could redo my presets and will probably will have to due to this bug. I try not to make too many changes before shows though I will have to in this case. All i was trying to say is that this is a big deal to me (that's why I opened the ticket, made video, etc) and wondering why it's not a big deal for others -- do others not switch from 2 to 1? Do others not have one row of buttons dedicated to presets? etc. It's up to you I guess to be "bugged" by my inquires.

It's a system that I've had in place for the past 6 years: banks 1, 2, 3 etc are general purpose , banks 32 and under are song specific. I got it from using the Fender mustang amps, which organized their factory presets this way, which I brought to the POD, and now to the Helix. Yes, I could change my system (after doing it this way for so long, it's hard to change, although if Line 6 will fix this shortly, then I'd rather not change my system, but like I said I'm curious how others use presets where it seems like a minor issue, like it's no big deal going from 2 -> 32 -> 1.

It may not be "mission critical" to some, but for me it's critical. Most of the presets I use are in banks 32, 1 and 2, and occasionally I switch presets during songs. I've already landed on the wrong preset due to this. Of course, I could just downgrade and wait, which means losing the acoustic simulator pedal which happens to be really nice. I came from a POD HD500X, so perhaps I'm using the Helix not optimally since I tried to imitate the POD usage, so I'm curious to hear how others use the Helix where this bug doesn't affect them -- maybe there's a better way for me to use it.

I opened a ticket about this and submitted a video. I use banks 32, 1, 2, and 3 almost exclusively, so this is really messing me up.