AT LAST I SUCCEED! I did everything possible an Here is what I think of the problem
You absolutly have to do the update by upgrading to Helix/Hx 2.80.
NOT by downloading the last updater by itself you can find in the line6 Software area of their web site. if you do this you wont have the WinUSb 1.0.0.0.3 you need to carry on installing the firmware when needed. then your helix wont be detected anymore because of the lack of driver BUT A BAD ONE OF WINDOWS DATING FROM 2013... then the installation wont go further the updater will wait for connection on and on...
When you download Helix/HX 2.80 and install it you will have within the line6 Updater a whole bunch of stuff beside that will permit you to succes at once.
1) install Helix/HX 2.80
2) Start the Helix pressing footswitch 6 and 12 the last ones on the right side of the pedal board:
123456
789 10 11 12
3) then start the Line 6 updater program that COMES IN THE INSTALLATION OF HELIX/HX 2.80. NO other ones!
Then you will see you pedal board listed!
4) UPGRADE IT NOW!
At the 50% of the installation of the firmware there is the reboot of the Helix and guess what? the USB drivers will be installed again in windows for some reason.... BUT this time it will pass thrue. SORTED!
It got me really HAPPY after 5 hours.....!!!
Ricardo Guitare
